Meet the front staff who will greet you upon arrival…Amanda & Nina!
A Taste of Our Team
Raj Dhasi, M.A., B.A., C.R.C Raj is our lead consultant and your first point of contact at Turning Point Resolutions Inc. Raj is a skilled practitioner who encompasses a blend of empathy, spirit and strategic thinking. A leading expert in conflict management, Raj has been providing valuable intervention services to workplace organizations, school districts, families and communities for over 15 years. Raj specializes in assessing and resolving complex multi-layer conflict situations. She brings a toolbox full of intervention approaches including mediation, leadership and communication coaching, group facilitation, training and restorative justice processes. Raj holds a Master’s degree in Organizational Conflict Analysis and Management, a Specialized Degree in Adult Education and continues Post Graduate Studies in Neuroscience. In addition, Raj works as a Faculty Member at the Centre for Conflict Resolution and as a trainer at Fraser Burrard Community Justice Initiatives. With care and sensitivity, Raj will assess your situation and ensure your needs are met.
Jory C. Faibish, Certified Mediator, MDABC Jory is a talented conflict management coach at Turning Point Resolutions. He assists clients from a range of organizations to learn the skills necessary to engage in productive conversations and manage conflict effectively. Working with front line staff members through to senior management team members, Jory helps clients to refine their communication strategies, skills, and approaches and assists them in navigating challenging interactions. Jory’s background is steeped in conflict management and his vast experience as a mediator and arbitrator results in our clients receiving optimal conflict management coaching.
Mario Govorchin, B.A., C.R.C, Mario’s 25 years of experience as a conflict management practitioner make him one of our most sought after experts. As a dynamic interventionist, exceptional communication and leadership coach, and an engaging trainer, Mario spends his time working across the country in high conflict situations. Mario is well-known and recognized for his comprehensive work in the areas of high anger, crisis and violence management, and harassment prevention in corporate, government and non-profit organizations. Mario specializes in mediation, coaching, and training with the intention of using conflict as a growth opportunity. He supports individuals ranging from CEOs to frontline staff, and groups of all sizes to step into difficult interactions with ease and expertise.
Sandy Huang, M.B.A, B.Comm. Sandy’s talent for solving business challenges makes her an asset to any operation, including ours. Her extensive business knowledge, willingness to think outside the box, and ability to adapt quickly to new situations enables her to provide expert guidance to businesses to assist them in effectively managing the challenges of organizational change. Sandy provides support extending from marketing through to strategic planning allowing fluid client movement through change to growth. As a strong community supporter Sandy sits on the board of the Burnaby Counselling Group, teaches at the Eastside Movement for Business and Economic Renewal Society, and writes regularly for Small Business BC, Women’s Enterprise Centre and the Vancouver Observer.
Aaron Lyons, M.A., B.A., C.C.E.D. Aaron has actively worked in the fields of mediation, conflict transformation and restorative justice in New Zealand, the United States, and across Canada. Aaron provides training and mediation services to school districts, families, workplace organizations and within legal (court and prison) settings. Aaron has studied with the likes of Dr. Howard Zehr and practiced Family Group Conferencing within the world’s first such systematized program in New Zealand. Aaron is a published author with ACResolution magazine. His zest and passion make him a natural for any conflict related work.
Lydia Rozental, M.A., R.C.C. Lydia has been working in the field of mental health and emotional wellness for the last 30 years as a Clinical Psychologist. Lydia has worked in Isreal, South Africa and Canada. She uses talk therapy, EMDR (eye movement desentisation and re-processing) and yoga therapy. Lydia supports clients to heal from traumatic events and lingering responses to these events such as anxiety, depression and chronic pain. Lydia’s expertise extends to assisting clients to deal with family issues and transitional milestones such as losses through divorce, death, sickness, “empty nest”, retirement and immigration. Lydia’s genuine, compassionate and guided approach provides our clients with a positive and productive experience.
With many more experts specifically chosen to meet your needs!
Our Support Team
Lisa Caslin. Lisa’s attention to detail and passion for organization make her an ideal Executive Assistant. Working closely with each client and all members of our team, Lisa coordinates the delivery of services to ensure clients receive optimal care and attention. Recognizing that our consultants are busy serving clients, Lisa seamlessly steps in and takes care of the logistics and details of service delivery so that our consultants remain solely focused on the client. Her ability to navigate the details allows her to consistently exceed client and consultant expectations.
Tasha Johal, M.A. (In progress). Tasha’s energetic and focused approach as a Research and Administrative Assistant make her an asset to Turning Point Resolutions. Working alongside our many consultants, Tasha ensures our training courses and resources are grounded in the most current and credible research in the field of conflict resolution.
Nina, Reyhaneh, and Amanda work diligently to take care of all of the behind the scenes details from contracting and invoicing to website management and social media enhancements, so our consultants can stay focused on you. In addition to this, they greet you with a smile, get you into your meeting quickly and efficiently (because they know your time is valuable), and work to ensure you have a positive and comfortable experience with us.